FAQ

About faq

Autotrak is not a car repair shop or a stand-alone paint or body shop in Heraklion. It is a standard car care unit in the event of an accident or a traffic accident in Heraklion and offers a comprehensive service, bringing together all automotive, paint or body repair services in a state-of-the-art 4,000sqm space, ranging from damage assessment, settlement, compensation, to repairing your car and providing a replacement car for as long as your car is being taken care of.

Because besides gathering all the car services in one place, at Autotrak you will find:

Immediate Repair. At Autotrak we make sure that we repair all material damage as soon as possible.

24-hour Service. The Autotrak unit is available to you on a 24-hour basis.

Quality certification. Our body has been awarded ISO 2008 quality certification.

On-Site Assessment. A specialist will immediately assess the cost of damage to the car.

Experienced staff. 30 specialists with excellent know-how and great experience are always ready to serve you.

Flexibility. At Autotrak's innovative car body you can find a solution to any issue related to your car.

At our state-of-the-art facilities you will find over 30 staff and technicians distinguished for their knowledge and years of experience, and there are also:

• 4 Calibers

• 2 Eco-friendly Ovens

• 18 Paint Preparation Sites

• Damage Check Machine

• Tire Replacement Department

• Alignment machine

In case you are in charge we will undertake the complete repair of your car and provide you with a 25% discount on the costs to be determined by the expert. At the same time you have:

• Free car transport to our facilities from all over Greece

• Free replacement car for as long as your vehicle is repaired

• 24-hour free road assistance and service

• Possibility of receiving and delivering the car in the area of ​​your choice

• All body repair is accompanied by a 24 month warranty certificate and a 12 month warranty for mechanical parts.

We are at your disposal, 3 km along the Heraklion-Mires highway, to guide you through our facilities and see how our business works. In fact, as an introductory offer, every time you visit Autotrak's premises, you gain a FREE car wash and at the same time: headlights waxing and polishing, windscreen wipers, 29-point Mechanical Check and 24-Hour Road Assistance Card.

ISO 2008 Certification

ISO 2008 Certification

Warranty assurance

Warranty assurance

On-site pick-up and delivery

On-site pick-up and delivery